Despair
5/5
Thoven is excellent the induction hob ie excellent the grill sounds like a helicoptor taking off. After many phone calls to both AO and Becko at a great inconvenience to myself. A so called engineer came and bent the grill element and said there you go it s ok now. Such a talented man I'm furious. The customer service young lady suggested that the noise was caused by incorrect installation and maybe I hadn't levelled the oven with the ground and that if Id used an AO installer I wouldn't be in the predicament I'm in. I despair at the lack of knowledge of these people. I know this wont be read as I've broken the rules below.
Christina Bradshaw