The toaster itself looks good however its takes ages to actually toast an item. Compared to my previous toasters it comes out hard, almost if you have let it go cold and then butter it. Browning it a bit hit and miss depending on the item. I have had the original one replaced, but the second one does the same. The whole family complain that its not very good. So I would not recommend this toaster. Pay a little bit more to get something better. Disappointed as I purchased the kettle to match as well.

Got this toaster to be able to have one side for gluten free and the other side for 'normal' toast. You can't put down the right two slices without putting on the left side. Therefore I returned the product without using it. If this doesn't bother you it may be fine!

Like the toaster, however the bread doesn’t fully immerse and have to take out toast if I forget to set the time. I can’t release it.

Only one temperature control for both sets of toasting slots. So if you like your toast a bit more done than your partner, you have to keep resetting the dial or put it through for another toast. Also the right slots don't work if the left ones aren't on - so the left set will reach the end of their lifetime well before the left!

This toaster does toast OK, but if you are only doing 2 slices of bread, you must use the left slots. I had a senior moment and did not realise the toaster has only one temperature control for all 4 slots. So if you add 2 extra slices of bread into the right slots after you have started to toast bread into the left slots. All 4 slots pop up when the left side is done, leaving the toast in the right slots not toasted properly. Not a good design. Learn from my mistake and check that any toaster you buy has 2 temperature controls.

I am very pleased with my new toaster. It looks very smart and does the job it’s supposed to do. I am just disappointed that I spent a whole day off work and it never arrived! I had to ring ao and they said the courier had not collected it for some reason so I had to take a second day off work (expensive toaster now)

The item came in a very badly damaged box. It does work although its obvious it has been mishandled. Hopefully no hidden damage has occured.

Looks good and works well but a little bit annoying that you can't use both sides of the microwave independently.