We actually really like it, having two labradors and fairly large garden in house we have to vacuum and mop floors more than once a day. It was time consuming and tiring at times.
Bissell has certainly made our life little easier, the steam mop is left handy in our kitchen ready to be used most of the time, especially in this wet season.
Vacuum is little loud but suction is not bad and steam is sufficient too, so yes, we certainly like it.