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Accept & closeElectric hob installation
Find out everything you need to know about our electric hob installation service.
Our fully trained team will get your new electric hob set up and ready to go on your delivery day. We’ll even disconnect your old hob. We’re fully approved by the NICEIC. Who? Only the UK’s leading electrical assessor – so you know our standards are high. Find out everything about this service and what you can do to get ready for us.
What we'll do
We’ll get the electric hob installed in no time. Here’s everything we’ll take care of.
- When we arrive, we’ll unpack your electric hob and disconnect your old one.
- Don’t worry about cables. We’ll bring everything we need to get your new hob installed.
- We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
- Gone with our Remove & Recycle service? We’ll take away your old hob when we leave.
What you need to do
There’s just a couple of things you need to do and check before we arrive.
The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods, and anything flammable (wallpaper for example). There needs to be a gap of at least 65cm between your hob and the cooker hood or ceiling. If the Hot Zone isn’t clear of hazards, we might not be able to install.
Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 13Amp fuse – a regular plug socket.
Compare what you have with the details of your new hob on the Product Detail and Installation tabs on our product pages to make sure you’re all set.
While you’re on the Product Detail section on our product pages, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.
Switching from a gas hob? No worries. We’ll send along one of our Gas Safe engineers to make sure your new electric hob is installed properly. If you're ordering online, you can let us know that you’re switching from gas at the checkout. If you're placing your order over the phone, please make sure we're aware of this.
If you use a pre-paid meter, please make sure it's topped up. If we aren't able to test the connection, we won't be able to install your electric hob.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We can make small adjustments like changing cables or switches to fit your hob, but we won’t remove anything in the Hot Zone or change any other part of your home.
- Installation for cooking products is only available on certain days in certain postcodes. If you're ordering online, find out what dates are available for you at the checkout. If you'd prefer to order over the phone, please get in touch with the AO Business team and we can discuss this with you.
FAQs
- How much does installation cost?
Pricing for this installation varies. Please get in touch with the team with any queries you have around pricing for the installation service.
- Can you install an electric hob with my current electrical connection?
We can, if you have the right electric connection for your hob. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 13Amp fuse – a regular plug socket. If you don’t have the right connection, we won’t be able to install. If you're unsure, please get in touch with us and we can advise you.
- Can you uninstall my gas hob and then install my new electric hob?
Yes. If you're ordering online, let us know in the basket and we’ll uninstall your old hob as part of installation. If you're placing your order over the phone, please make us aware of this.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 2pm the day before your original delivery date. Please give us a ring to get this sorted for you.
- How soon can I have my hob installed?
Installation is available 7 days a week, but this depends on your location and whether engineers are available. If you're ordering online, you can see which dates are available by adding a product to the basket and entering your postcode. If you'd prefer to speak to one of the team, we'll be happy to discuss availability with you over the phone.
- Do you install at weekends/bank holidays?
Yes, we do. This depends on where you are and whether engineers are available. If you're ordering online, you can see which dates are available by adding a product to the basket and entering your postcode. If you'd prefer to speak to one of the team, we'll be happy to discuss availability with you over the phone.