Does not come with carbon filters. Apparently I am supposed to know this, and take up the option of ordering them. Unfortunately there is no option given, and the actual Belling site does not recognise the model number. There has been another issue which may or may not been resolved. So, back to the electrician, gas fitter and insurance company. The hood is connected, but unusable.

This is my second Belling extractor - the first latest a whopping 12 years so I felt confident in the purchase. Looks lovely in the kitchen and is working well. Will probably buy another in 2035!