I have had a bean to cup machine for 10years and having done some research the Jura I can honestly say that I am extremely impressed with. The drinks produced are excellent and the machine itself is quiet. Nervous about the price? I was but I cannot recommend this machine highly enough. The AO service was excellent and everything went very smoothly. I love my espressos and this machine is far superior to the one I had previously. Touch panel is great and like any machine you need to keep it clean to ensure it delivers.