Great product as expected. AO service is abysmal. Product arrived with a part missing. I was told 3 time by AO that the part was not included and I would have to buy it separately. Rangemaster confirmed the part should have been included and sent direct. AO had been paid to fit but will not complete the fitting. Although twice confirming they would refund the fitting fee or complete the fitting, this has still not happened , two months later, leaving me to arrange to complete the fitting. One start only because it will not let me submit with none.