Good Product, stylish etc... customer service not so !!!
2/5
The first product arrived and after two weeks started to rust under the glass pitch at the front and around the operator button panel, it became a real struggle to get AO to replace this item after I had taken delivery of it (31 days). I had to escalate several times to AO and then onto the manufacturer who said "we don't cover rust" again I had to stipulate this unit was used for 2 weeks max so any rusting of any form must be due to a manufacturing defect, again this was a complete battle with both AO and Hotpoint but in the end they decided I was a VIP and replaced it giving AO an uplift reference number, why they didn't just replace it in the first instance is a mystery and not cause me such stress !