Overall pleased with product.chimney was a bit more flimsy then expected

We didn’t have an extractor before and are so glad that we have put one in. This has kept the top of my cupboards grease free now and it looks absolutely lovely in the kitchen. We have it as recirculation and it seems really effective. It is fairly noisy but I expected that from an extractor. It’s also really powerful - I rarely have it up over 1 unless I’m frying.

Gr8 service and prompt delivery, and all as expected. The Samsung is typical samsung, functional and well made.

Much louder than expected but I don't think many other models (at this price point) are much better. LED lights are very bright and excellently positioned to illuminate the hob. Nice audible feedback of touch 'buttons'.

The hood is powerful and filters well. The lights are nice and bright and it looks sleek. Dispite what the description said it did come with a carbon filter. However it apperared to be missing a internal tube, being sorted via Samsung with no hassle. Fitting instructions over all are simple and comes with a helpful template for getting the drill holes in the right place. The fitting instructions could have been a little better/ clearer in places such as when showing how to use the template (shows it landscare when it needs to be portrait) that said it fitted just where i wanted it first time.

Got this item for a new kitchen. It looks really smart and works brilliantly. I find it works so well for getting rid of strong cooking odours even on the low setting. The fan is also really quiet.

I’ve only had it for a few months, so far so good, with my old extractor the smoke alarm would always go off, located in the hallway. With this product much better suction & smoke alarm not going off even with the kitchen door open. Only hitch I’ve got is that it’s really loud & noisy even on the lowest setting. Also there doesn’t seem to be hardly any difference between the setting modes, I would have liked a really quite & low setting mode. So I’ll give it 7 out of 10

Installation instructions could be more detailed and glass canopy could do with some protection from the screw fittings to prevent damage.