I bought this from AO as I had bought myself a dishwasher from them many years ago. Never had any trouble with it. I bought this one for my daughter. When she opened it there was a dent in it. Fortunately it’s at the back on the side that won’t be seen. They kindly have her 10% discount to save her the disruption of having to have it exchanged. They said maybe damaged in the factory but were lovely about it.