After our oven outer door exploded at 5am recently we went online to seek a replacement online. We needed a white built in single oven and sourced one on many sites all at same price but we wanted the whole package, delivery, recycling old oven and fitting. We settled on Ao as I could speak to a salesman ,sort out all the aspects of delivery and installation and could complete the whole process within 3 days. Everything went as promised . Thank you AO - we will use you again and recommend you to friends/ family.