So far, I’m very impressed with this. Just had it for a week; it arrived on next day delivery and was installed by two very friendly, professional guys. It’s extremely quiet and has so far always finished well before the initial stated time, which is easy to follow with the app. The energy used is a fraction of what my old tumble drier went through, at this rate it will pay for itself easily.

Brilliant dryer. They best.

Incredibly quiet, high quality with a wide variety of drying options. Well worth the investment.

This is the most amazing tumble dryer. No - I'm not a bot. I don't work for the company. I'm a parent in a house with two young kids and I live in West London. With sports clubs and two working parents, we do one load of drying a day (at least). I did a lot of research on different tumble dryers. I wanted to change from my old condenser type to a heat pump version due to the (2022) energy crisis. The things to note are as follows: 1. I was really worried that it wouldn't dry as well as my old tumble dryer because it's heat pump. There was no need to be concerned - it is incredible - literally everything is bone dry and fluffy when it comes out. 2. I was worried about how long it would take. So the cottons programme says when you press "start" it will take 2-3 or so hours. Don't believe it ! A fullish load that's been spun in the washing machine (to 1200 rpm) is done in just over 60 minutes - which is pretty comprable to my old condeser. 3. It is the most energy efficient version I could find on the system. The cottons programme (which takes 9kg - not all of the programmes take the full weight) - uses about 1.24kwh (from what I could tell from the tech specs) - that's about a quarter as much energy as my old condeser machine (which was 4.75kwh) - with the current energy crisis - that is a BIG saving. By current energy crisis - I mean the charge for electricity after the Goverments (Liz Truss) latest price cap/support (i.e. from Oct 2022). 4. I've seen gripes here about the app / online controls. I have linked it online but I don't use the app - can't see the point tbh. 5. Only thing to note - the door comes pre-loaded to open to the right (the door catch is on the left). You can reverse it if you're good at DiY (it took all my technical abilities - I'm an accountant not a handyman and I just about managed to do it but it took me all morning) - so beware. Other than that - I can only say as a family we think this is a brilliant machine. Yes it's pricey but it will pay for itslelf in just over a year (given we use it at least once a day and current prices).

Very good so far. Dries faster than we expected for an eco machine. Looks smart. Shame it doesn't show how full the water tray is.

Delivery and communication throughout the buying process was first class. Only had the dryer a week but it’s already done plenty of work and dries clothes well and quickly. Really smart looking unit too. Very happy with it

I was really put off when reading these heat pump tumble driers as they all say it takes longer to dry, which in turns seems to mean that it uses more energy. However, I genuinely think that in comparison to my previous dryer which was 6 years old this one outperforms it every time and is the most efficient from an energy perspective. I’ve gone from seriously worried to an advocate in the space of a single tumble dry! No hesitation in buying this heat pump type or the brand it’s absolutely superb.

Samsung Series 9 Heat pump out standing great machine, tech is great and easy to use so far not had long so getting use to programs settings works very well as one example towels dry really fluffy as the setting says would and will buy another when the time comes, hard to think how better the future models will get. great machine so far.