This product replaced a 4 year old conventional dryer which had sadly failed and tried to set on fire (from different manufacturer) so I was forced into a new purchase. However, I’m so glad we changed. This dryer is ridiculous… my dries have gone from using 8-10kW to 1-1.5kW. At today’s energy prices (~30p/kW) this thing will have paid itself off in 240 cycles. We do 5-7 cycles a week, so within a year, I will have saved money.
From a practical perspective, the manual is pretty good (though there is a slight lack of clarity about the custom cycle settings), installation is very easy including plumbing in the drain if you don’t want to use the collector drawer. The cycles do what they say, leaving your clothes slightly damp for ironing all the way to bone dry for storage. We’ve tried some delicates and that cycle didn’t damage anything we tested. The lint catcher is actually two lint catchers and so far has done an exceptional job of keeping any lint away from the condenser (meaning significantly lower risk of any failures). The mobile app is excellent and even shows how much energy the unit has used.
My one gripe with this machine is that it doesn’t default to mobile app control being on. You have to select it on the machine when you load it and turn it on. If it could default to on it would make the app much more useful.
An excellent product and a good price that, if you’re upgrading from an older, non heat-pump machine, will pay itself off easily.