We ordered this oven as a replacement for a virtually identical model which we had for 6 years.
The oven is so quiet when switched on and I was very pleased when it was fitted.
I noticed that when the oven is switched on, the top where the controls are, starts to get hot. The metal area becomes so hot when the oven is in use that you have to be careful when using the timer. There is also a build up of moisture inside the oven when you cook that drips down into the cupboard below when you open the door.
I did not have these problems with my previous model.
7 days after the item was fitted I rang ao. I was put through to the manufacturer to book an engineer visit. I have an engineer coming next week to check it. I have been advised that when the engineer finds a fault I should refuse the repair and then ao will replace the item.
So I am very disappointed with this as I thought it would be an easy purchase.