OK value for money apart from the grill /oven control knob fell off, to be fair a gas fitter is booked for Monday (5 days time). My main gripe is that I was only supplied with 1 oven rack, and was told this is standard procedure and that I would have to buy one costing £20-£30. How many people only need one rack? So it is obvious that the manufacturers are making an extra £20/£30 on each product by not informing us before purchase. Very unfair.