Very happy with it so far, it's easy to use and has 3 shelves plus a grill tray included. We kept the grill tray from our old oven after reading previous reviews, it's not absolutely necessary but is handy! I agree with other reviews re the alarm being a bit too quiet but so far that's the only negative. I believe it will be easy to clean, but haven't needed to yet. Installation cost is very high but sadly it's the same as competitors.