Had issue with the dryer - wasn't drying properly - Used the longest settings and somehow was running for 5-6 hours and still damp clothes. The count down would keep resetting from 1 hour 10 minutes down to 1 hour 6 minutes then back to 1 hour 10 minutes. It did this for an hour. It never collected water in around 6 cycles and never properly dried clothes. From other reviews it seems like a good machine, I may have just received a dud machine. Beko sent engineers out and tried to fix but still didn't work. AO have been brilliant and organised an exchange with a different brand.

the product failed on fifth usage, had problems with Beko but Ao stepped in and replaced the machine which is now working well, but got to say AO were magnificent and very friendly and quick to solve the issue

Easy to use, dries washing well and seems well made.

Looks great and easy to navigate. Leaves my clothes feeling lovely and not over dried. Brilliant product !

So far so very good. The clothes have always come out dry and the smart meter seems to not be working so hard when this tumble dryer is on. It is early days yet (10 days-ish) though. The drum is large. It runs quietly enough.

So far so good. My last expensive heat pump dryer was a dismal failure but thanks to AO customer service a part refund was provided, so it was with some trepidation I decided to buy another. This one is easy to use, dries things well, looks great, and clearly doesn't use much electricity because although i have solar panels & battery, it doesn't even register on my smart meter when it's on.

Great tumble dryer. From what I had read about heat pump dryers I was expecting the drying cycle to be much longer than it is. 2 bath sheets, 4 hands towels and few bits and bobs dried in just under 3 hours which is no longer than with my old vented dryer.

Had the dryer for just under 3 weeks. Used it maybe 10 times already due to a toddler playing with food so a lot of washing and a lot of drying. Don't own a dehumidifier. It's too cold outside. This has been very useful. Mainly use two programmes. The cotton (3h long) and mix (1h55m). Mix usually gets the clothes dry. In the utility it's 16 degrees so i guess the warmth helps the process. Possible to connect to main drainage, but really don't see the point when the water tank can be emptied and replaced in 1 minute. Comes out like the washing machine drawer. Empty it into the sink. Replace. Quick and easy. Needs emptying after every cycle as it gets 80-90% full. Wouldn't say it's very loud. Similar to a washing machine. Sounds like zippers are always banging/scratching against the door. Also possible to change the doors to be opened from the other side. Instructions are in the box. Seems straight forward, but didn't need to change for my self. Filter is easy enough to clean. After every use just take the 2 filters out, use the brush, blow the dust off, that's it. This is my first ever clothes dryer of any sort so can't compare, but this one definitely does the job and i'm very happy with it. Would recommend.