Five star customer service
5/5
After a panic buy when my existing cooker broke I decided to get the one I really wanted from a reputable company and I wasn't disappointed! So easy to order and the tracking system second to none. Kept me informed throughout and even a courtesy call on the day. Arrived exactly when arranged and the delivery people where so friendly and careful of my product - really nice to see. Love this cooker! All the features I needed especially the large single fan oven, great sturdy pole type handle and a generous storage drawer (old one double and top oven used for storage) so the oven is higher and I can fit everything in the drawer and actually see what's in there as better organized. The oven Heats up really quickly and even distribution of heat, three racks including the grilling tray, even the bottom has a setting as a warming plate! Four different sized hob rings clearly defined and clearly marked switches for better control of amount of heat. Lovely rounded edges to this cooker giving it a classy italian look and love the variety of settings including ECO setting and a easy to use timer. Would highly recommend. Excellent price and the best customer service I've received in a LONG time, Definitely will be using AO.com again in the future.