We use cookies to give you the best experience on our website. If you're happy with how we use cookies, just continue shopping. Or you can manage your cookies here.

Accept & close
0330 058 0021 0330 058 0021
0844 225 4087 OPEN 7 DAYS 8AM-10PM

Delivery and Installation

At AO Business, we do everything to ensure the delivery and installation of your order is as smooth and simple as possible.

Delivery

We deliver seven days a week, from 7am until 7pm. We offer timeslots that allow you to pick a 4 hour delivery window, including a weekend service.

What we offer

Free delivery
Our amazing delivery service is free of charge to all AO Business customers. All you have to do is enter your delivery postcode at the checkout to see all of the delivery options that are available to you. Please note, our free delivery service is also subject to the quantity of products in your order.

Next day delivery
If you want your order quickly, simply order before 5pm and select our speedy next day delivery service for only £9.99.

Our delivery service is subject to location, driver and routing restrictions, availability and free delivery is only available on orders that include up to 25 items.

Installation

What we'll do

On delivery day, we’ll get your appliances up and running for you. As an AO Business customer, you can enjoy a fixed trade installation price on Laundry, Dishwasher, Cooling, Cooking and TV products.

Please note that our installation service on all integrated and gas cooking appliances isn’t available online. If you require this service, our dedicated AO Business team are only a call away and will be able to give you a quote. Get in touch on 0330 058 0021.

Unpack

To help the delivery go even smoother, you can choose to have your new appliance unpacked and ready to install.  We'll take away the packaging for you too.

Other ways we can help

Communications
If you’re not going to be there when we deliver, we can provide your tenants or employees with the delivery information. Simply enter their contact details in the delivery section of the checkout and they'll receive an email confirmation when the order is placed. They'll get another email the day before delivery and a text message on the day with a timeslot.

Track your order
Want to know where your order is up to? It’s easy. Just log in to your AO Business Account and enter your order number.

Anything else?

Give the AO Business team a call on 0330 058 0021 and find out how we can help you with the following:

  • Multiple delivery addresses
  • Advance orders and multiple/phased deliveries
  • Delivery access issues