Bought this because our 18 month old Beko was useless,ordered it on the 2nd of August ,delivered and fitted on the 11th, the two guys who delivered it were brilliant very helpful tidy ,plus they took away the old cooker. Cannot believe how good this cooker is because it cooks very quickly on a low heat and less time, lovely design good size knobs ,and the grip on the plates keep the pans in place and do not slip ,all in all a BRILLIANT piece of kit. Thank you AO.