This is a great machine. It is far quieter than my last one. The eco wash does a fantastic job. For more stubborn pans, the 65°wash has left them sparkling. Initially, the top tray is too low for most large plates. However, it is really easy to raise the height of it. I have had no issues fitting in plates after it has been raised. My only gripe is that the top tray doesn't hold as much as I was hoping but you quickly adapt to the size.