Installation

Coronavirus (COVID-19): a note to our customers

We’re taking a sensible approach to the evolving situation with Coronavirus by following all government advice to make sure we can continue to serve you and protect our people.

However, due to the current situation around Coronavirus we are having to adapt the service we can provide. If you are self-isolating we won’t be able to enter your house to carry out any installation services and will have to leave your delivery on your doorstep. If this is the case, but you would rather we install the item, you can rebook the delivery for a later date.

We’re currently offering the following services in all areas that we usually deliver to:

• All refrigeration appliances
• Cooking products (except for LPG models)
• All washing machines and washer dryers
• Condenser and some heat pump tumble dryers
• All dishwashers
• Laptop set up (this is a virtual service)

We’re not currently offering installation on:

• LPG cooking
• TV to wall installation
• Vented tumble dryers
• Unpack & inspect

We will reintroduce these services as soon as we can do so safely.

Thinking about a new appliance? You might also be wondering who’s going to fit it for you too. Well, we can if you like? Our fully-trained and experienced installation team can get it done for you on delivery day. We’ll make sure everything is up and running before we go, so all that’s left for you to do is to enjoy your brand new product!

To make things even easier for you, we’ve broken down our installation services by appliance and rounded up everything that’s included. There’s also a few handy hints about what you can to do to prepare before our friendly team arrive.